Reservation Policies

Age Requirements

The Village Green Lodge does not have accommodations for children under 16 years of age. Guests between 16 and 18 must be accompanied by an adult parent or legal guardian.

Check In / Check Out

Your room will be ready for check-in by 3:00 PM.  Check out is by 10:00 AM.  Please let us know if your arrival time will be later than 5:00 PM.

Deposits / Cancellations / Early Departures

There is a 50% deposit requirement at the time of booking.  (50% of the entire cost of your stay)

There are no refunds for early departures. 

There is a $25 office processing fee charged for all cancellations.

To obtain a full refund of your deposit (less the processing fee) you must call us to cancel at least 21 days prior to your scheduled arrival date. If less than 21 days and over 7 days, your deposit will be returned to you (less the processing fee) if we are able to re-rent the room for the full period of your cancelled reservation.  We will always try our best to re-rent your room. 

If you must cancel 7 days or less prior to your scheduled arrival, you are still responsible to pay for your entire reserved stay unless we are able to re-rent the room for the full period of your cancelled reservation. We will always try our best to re-rent your room. 

Occupancy

Our rates are based on double occupancy (2 persons per room, per night) in all Lodge Rooms and in the King Suite.  The Two Bedroom Apartment Suite rate is based on a 4-person occupancy.  There is a $25 additional charge per person per night for guests over the stated base room occupancy.

No Smoking and Cleaning Fees

Our entire property is designated “NON-SMOKING” only.  There is a $150 cleaning fee if you smoke in your room or if the room and it’s furnishings have been damaged.  

No Pets

We love pets, but we do not allow them to stay in the rooms or on the property.

Questions?

If you have any questions, please contact us at our toll-free number 1-888-471-8277 or email us using our website contact form.